We ship orders within 1-4 business days. Delivery times vary by location, but typically range from 3-10 business days within Canada. If you find you haven't had your order shipped out yet, feel free to send us an email at sales@kamicollectables.ca (mailto:sales@kamicollectables.ca). If you have any questions about the delivery, feel free to ask after the allotted business days have passed.
If you have an international order, the shipping delay could take up to 20 business days recently. We are also not responsible for any additional customs charges. If ordering from the United States, customs are usually prepaid for, but if you find you have extra charges, then that is on the shipping company and not us!